Terms of Service
Welcome to CodeCraft! By accessing our website and utilizing our software development services, you agree to comply with and be bound by these Terms of Service. Please read them carefully before proceeding.
These Terms govern your use of our services and outline the responsibilities of both parties. If you do not agree to these terms, please refrain from using our services. CodeCraft reserves the right to modify these terms at any time, and it is your responsibility to review them periodically for any changes.
CodeCraft provides software development solutions tailored for businesses of all sizes. Our services include custom software development, system integration, and consulting. We aim to deliver high-quality products that meet our clients' unique requirements and expectations.
By engaging our services, you affirm that you are at least 18 years of age and possess the legal authority to enter into these terms. If you are using our services on behalf of a company or organization, you represent that you have the authority to bind that entity to these terms.
All intellectual property rights related to our services remain the exclusive property of CodeCraft. You are granted a limited, non-exclusive, non-transferable license to use our software for your internal business purposes, in accordance with these Terms.
As a client, you agree to provide accurate and complete information necessary for CodeCraft to deliver services effectively. We also require that you promptly respond to any inquiries from our team to ensure timely project progression.
CodeCraft prioritizes the confidentiality of your information. We implement reasonable security measures to protect your data, but we cannot guarantee absolute security. By using our services, you acknowledge that you understand the inherent risks associated with data transfer over the internet.
We strive to deliver our services within the agreed timelines; however, delays may occur due to various factors beyond our control. CodeCraft will communicate any potential delays as soon as possible and work with you to minimize the impact on your project.
If you have concerns or require support regarding our services, please reach out to us at [email protected] or call us at +1 800-555-5621 . Our team is dedicated to addressing your queries and ensuring a positive experience with CodeCraft.
These Terms of Service are governed by the laws of Ontario, Canada. Any disputes arising from these terms or your use of our services will be resolved in the courts of Ottawa, ON. By using our services, you consent to the jurisdiction of these courts.
Terms of Return
At CodeCraft, we are committed to delivering exceptional software development services tailored to meet the unique needs of your business. Our goal is to ensure your complete satisfaction with every project we undertake. However, we understand that there may be instances where you may need to return a service or seek a refund. This document outlines our Terms of Return to clarify our policy.
Our return policy applies specifically to our software development services. If you are not satisfied with the initial deliverables, you must notify us within 14 days of receipt of the completed project. We encourage open communication, and our team is here to assist you in resolving any concerns you may have.
To initiate a return, please contact our customer service team at [email protected] or call us at +1 800-555-5621 . Be prepared to provide your project details, including your order number and a description of the issue you encountered. Our team will review your request and respond promptly.
If a return is deemed appropriate, we will work with you to address the underlying issues. This may involve modifications to the project, additional consultations, or even a full refund, depending on the circumstances. We want to ensure that you feel confident in our services and that your business is effectively supported by our software solutions.
All modifications and adjustments will be carried out in accordance with the original project scope. If the changes requested fall outside the agreed scope, additional charges may apply. Our aim is to be transparent about any potential costs involved in the project revisions.
In the case of a refund, please note that it may take up to 14 business days for the transaction to reflect in your account following approval. We appreciate your patience during this process and assure you that we handle all return requests with the utmost urgency.
CodeCraft reserves the right to refuse a return request if we believe it does not align with our policy guidelines or if the service has been altered or modified by the client. We encourage you to thoroughly review our services prior to acceptance to ensure they meet your expectations.
For any additional questions regarding our Terms of Return or if you need further clarification, please do not hesitate to reach out. Our dedicated team is available to assist you from Monday to Friday, 9 AM to 5 PM EST.
Your satisfaction is paramount to us at CodeCraft. We strive to create software solutions that not only meet the demands of your business but also exceed your expectations. Thank you for choosing us as your software development partner.
For more information about our services, please visit our website or contact us directly. We look forward to working with you and helping your business thrive through innovative software solutions.